General dealer terms

Version 1.0 · effective date 14 July 2026

These terms apply to the dealer application and to the business relationship between Brosi and professional buyers. They form the basis of a fair, transparent partnership without hidden conditions.

1. Definitions and applicability

Brosi: Brosi B.V., Chamber of Commerce (KvK) 60815040, Schelmaatstraat 28, 7575 BD Oldenzaal, The Netherlands. Dealer: the professional business that submits a dealer application or enters into a trading relationship with Brosi. Products: the furniture, sculptures and decorative items offered by Brosi. These terms apply to the dealer application and to all agreements between Brosi and the Dealer. Brosi supplies on a business (B2B) basis only and not to consumers. Any differing terms of the Dealer apply only if Brosi has accepted them in writing.

2. Application and approval

Brosi decides on admission and assesses each application individually; the admission criterion is exclusively industry-related. Access to prices and to ordering arises only after approval. No right to approval, pricing or delivery can be derived from an application.

3. Prices and payment

Brosi applies one transparent B2B price for every partner, excluding VAT and shipping costs; there is no discount structure. Shipping costs are determined after the order confirmation and stated on the final invoice. Payment is made fully in advance (prepayment / Vorkasse). The price stated on the order confirmation is binding; the price shown on the website is indicative. You pay the advance amount within 14 days of the order confirmation. Brosi does not start processing, production or shipping until full payment has been received. If payment is not made within that period, Brosi may cancel the order or reservation without any obligation to pay compensation.

4. Delivery and risk

Some of the products are imported from Indonesia; the delivery time may increase due to sea freight, and stated delivery times are indicative and not a strict deadline. Collection (Cash & Carry) is possible at our locations in Oldenzaal (Brosi B.V.) and Venlo (Brosi Venlo B.V.). Risk passes to the Dealer on delivery or collection; if goods are shipped at the Dealer's request, risk passes on handover to the carrier.

5. Complaints and natural product

The Dealer shall inspect the products upon delivery or collection. Visible defects or transit damage must be reported to Brosi in writing within 8 days of receipt; non-visible defects within 8 days of discovery. After these periods, the products are deemed accepted. The products are handmade from solid tropical hardwood, a natural material: colour variations, natural grain and structural differences, knots, and minor cracking, shrinkage or movement inherent to solid wood do not constitute a defect but are part of the unique character of each piece. Images are indicative; no two items are identical. In the event of a justified complaint, Brosi will work with the Dealer to find a suitable solution: repair, replacement or a credit note. Brosi provides no warranty beyond what is described here. As a business supplier, Brosi grants no statutory right of withdrawal or return; goods delivered correctly and undamaged are not taken back. This provision does not affect the right to complain about a genuine defect described above.

6. Liability

Brosi's liability is limited to the invoice value of the relevant delivery. Brosi is not liable for indirect or consequential damage, such as lost profit. These limitations do not apply in the event of intent or gross negligence, and do not affect mandatory statutory liability.

7. Intellectual property and confidentiality

All intellectual property rights in the products, designs, product photography, image library, specifications and price lists rest with Brosi. Brosi grants the Dealer a revocable, non-exclusive and non-transferable right of use of this material, solely for the resale of Brosi products. The Dealer may describe itself as an 'official Brosi dealer' for the duration of the relationship. Use of the brand name, of a private-label mention, or of other brand expressions beyond this purpose is not permitted without Brosi's prior written consent. The parties shall treat non-public information received in connection with the cooperation as confidential, in particular prices, price lists and terms and — in the case of private label — the identity of the partner and the origin of the products. This obligation continues after the end of the cooperation.

8. Force majeure

In the event of force majeure (circumstances beyond Brosi's control, such as war, pandemic, government measures, strikes, fire, shortages of transport or containers, disruptions to shipping routes and supplier shortcomings), Brosi's obligations are suspended for the duration of the force majeure. If the force majeure lasts longer than 60 days, either party may cancel the relevant order without any obligation to pay compensation; Brosi refunds amounts already prepaid for products not delivered.

9. Governing law and disputes

These terms are governed exclusively by Dutch law; disputes are submitted to the District Court of Overijssel (Rechtbank Overijssel), unless mandatory law provides otherwise. Brosi may amend these terms; amendments apply only to new orders from the effective date. Changes to existing, ongoing agreements only take effect after prior notice and for a reasonable reason; if the Dealer does not agree to a material change, it may terminate the relationship as of the effective date of that change. The Dutch-language version is the authentic, leading version; in the event of any discrepancy with a translation, the Dutch text prevails.

Brosi B.V. · KvK 60815040 · BTW NL8182.44.549B01 · info@brosi-interiors.com · +31 (0)541 229 899
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